FREQUENTLY ASKED QUESTIONS

 

1. How long does delivery take?

Standard delivery takes 3 to 5 working days. For a detailed breakdown of shipping times to your specific city, please refer to our full Shipping Policy. 

2. Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery nationwide. You can also choose to pay via Bank Transfer if you prefer to pay in advance.

3. What is your return and exchange window?

We offer a 7-day return and exchange period. If you are not satisfied with your purchase, you have 7 days from the delivery date to contact us. Please ensure the item is in its original condition.

4. How can I track my order?

Once your order ships, we’ll send a tracking number via Email or WhatsApp. Enter it on our "Track Your Order" page for real-time updates.

5. Do you have a physical shop?

Yes! You can visit us at Shop # 16, Khalil Trust Market, Factory Area, Lal Mil Chowk, Faisalabad.